SHIPPING & Returns

At Keek’s Kits, we’re committed to getting your travel activity kits to you as quickly and reliably as possible.

Processing Time

  • All orders are processed and shipped within 2 business days (Monday–Friday, excluding holidays).

  • You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Methods & Delivery Times

We currently ship via USPS and UPS:

  • Flat Rate (3–5 business days)

Please note: Delivery times are estimates and may vary due to carrier delays.

Shipping Locations

  • We ship anywhere in the United States, including Alaska, Hawaii, and U.S. territories.

  • At this time, we do not offer international shipping, but we’re working on it!

🔄 Return & Refund Policy

We want your child to love their Keek’s Kit! If there’s an issue with your order, we’re here to help.

Returns

  • Due to the nature of our kits (containing craft and play items), we do not accept returns for used or opened kits.

  • Unopened kits may be returned within 14 days of delivery for a full refund, minus shipping costs.

  • To initiate a return, please fill out the form below with your order number and reason for return.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, please notify us within 7 days of delivery.

  • We’ll gladly send a replacement or offer a refund if the issue cannot be resolved.

  • To initiate, please fill out the form below.

Non-Returnable Items

  • Sale items, limited editions, and gift cards are final sale and not eligible for return.